Kim Dunn

Office Coordinator
Women's Wellness

"The fact that I have recommended five customers to it and they all took it, I’m going to say it is affordable. Because right now with this economy we are looking for something that does a good job at an affordable price. "

 

We are flattered and delighted by Kimar Dunn's enthusiasm for NueMD.  As office coordinator at Women's Wellness, an OBGYN located in Marietta, GA, she loves the workflow benefits the software provides.  The patient module lets her multitask, the claims module allows her to process claims quickly and the accessible reports help improve her practice's revenue stream.  We love you too, Kim!

Transcript: 

If you are ever thinking about going to a new PM system, Nuesoft.  It does everything for you. 

It lets me know, one, if they want to make an appointment and someone is not sure if they have been here, I can easily find that out. And if they have a balance that's about 3 or 4 years back, opening them up from any screen, especially the appointment log, you would think appointments have nothing to do with patient’s balance, it kind of lets you know a good summary of the last visit, what they owe now and what’s expected of them. I love that part of it, I can take care of both ends at once.

Once the doctor does her information and puts it in, best part, it already creates a claim for me and all I have to do is scrub it.  But I hardly ever have to really do it, it does it for me and boom I just hit transmit and I’m good. I love that part about it.

This is a business, we take care of patients and by the end of the day we need to generate revenue. It creates this awesome report; we call it the AR 30 to 120 day report. What it does, it breaks down from current to 30, 60, 90, 120, 180. Only the current to maybe 60 should be the highest amount. Now I have worked with a couple other systems, not going to drop any names, it’s so hard to find that out so Nuesoft does that, just like that. The fact that I have recommended five customers to it and they all took it, I’m going to say it is affordable. Because right now with this economy we are looking for something that does a good job at an affordable price. So the fact that five out of five took it, I’m going to say it does the job well and it's pretty affordable.

They can have access to your screen if you give it. VNC, the best ever. Now if you're like me and you really don’t want to talk, you're dealing with several patients, you don't really want to say 'OK, I'm having a problem' and stop your day. Boom, they are in your computer. They fix it for you and say, "thank you and have a nice day" and that's it. Best support system ever and I’m really saying that from the heart. It’s a great system.