Ronda Najjar

Billing Manager
Dacula Family Practice

"Another aspect of NueMD that greatly improves my day is the electronic ERA batches. Instead of spending two hours posting, you know, about fifty office visits, in five minutes I can post about fifty office visits."

Watch Ronda Najjar of Dacula Family Practice talk about how NueMD's medical billing software helps her run their practice from the comfort of her home.

Transcript: 

My name is Ronda Najjar and I do all the billing for Dacula Family Practice. It's my husband's office. He is a family practice physician. 

When we opened the office seven years ago, I'd been a stay home mom for years with my four children. So I was not computer literate at all.  But it is so user friendly, I was able to just learn what I needed to; take over the billing, the filing of the claims. 

Another aspect of Nuesoft that greatly improves my day is the electronic ERA batches. Instead of spending two hours posting, you know, about fifty office visits, in five minutes I can post about fifty office visits. 

Nuesoft also has an excellent alert system. Anytime I am posting something- if the patient needs to contact their insurance company, the claim was denied, it automatically- when they book an appointment an alert will pop up and that lets our front office staff know. 

So for my husband, if he's talking to a patient on the weekend a lot of times they're sick. He'll call in a medication but he'll tell them you know call Monday and schedule an appointment. But now I can just bring up my iPhone even if we're out driving around and go ahead and schedule that appointment for the patient. That's the main thing I love about it. You can access it anytime, anywhere. 

A lot of times I've heard other doctors say that they've spent a fortune buying their own software for the office. You're stuck with that unless you go and have somebody come into your office and upgraded it. Since Nuesoft is internet-based, they're constantly making the upgrades for us and there's no further charge. 

So I don't have to worry about you know, is my software going to be outdated. It's always going be there and take care of what I need it to.