Associate Systems Administrator

The Associate Systems Administrator  reports to the Director of IT, and is responsible for the configuration, management and maintenance of the systems and servers supporting proprietary applications. The Associate Systems Administrator delivers mainly Tier 1, and on special instances, could deliver Tier 2 technical support, providing quality and responsive customer service to internal and external customers.

 

DUTIES AND RESPONSIBILITIES

  • Provide internal and external customer support
  • Perform system backup and restore procedures
  • Work on interfaces
  • Server hardware setup and software configurations
  • Implementing server installations, configurations, upgrades and security
  • Implementing data security policies
  • Database performance monitoring
  • Server performance monitoring
  • Perform application releases
  • HL7 Integrations and Interfaces
  • Periodic night and weekend tasks with 24/7 emergency support
  • Other duties as assigned

 

EDUCATIONAL AND MINIMUM QUALIFICATIONS

  • Bachelor's degree (in Computer Science, Computer Engineering or Software Engineering) or equivalent work experience
  • Technical troubleshooting experience
  • Knowledge of interfaces
  • Ability to work independently and on a team
  • Ability to manage multiple priorities
  • Ability to meet deadlines
  • Excellent problem-solving skill
  • Detail oriented
  • A self-motivated, fast-learner
  • Team player

 

PREFERRED QUALIFICATIONS

  • Customer service mind-set
  • Scripting abilities to automate tasks
  • Proactive approach to identifying potential problems before they develop
  • Networking experience