NeuMD is now part of AdvancedMD
AdvancedMD is the premier provider of software and services for independent physicians and staff. Since 1999 we have offered a complete suite of solutions that include electronic health records (EHR), practice management software, telemedicine and telehealth tools, patient engagement technologies, and robust analytics and reporting capabilities.
The cloud-based suite of software programs provide seamless integration and streamlined workflows for physicians, providers, and staff in small and medium practices. NeuMD is now part of AdvancedMD, providing our top-notch patient scheduling software as part of the AdvancedMD suite to effectively manage patient appointments.
Our integrated scheduling software creates a smooth user experience for front office staff, clinical staff, physicians, and medical billing staff with advanced features to enhance convenience and usability.
Instant Insurance Eligibility Verification
Minimize billing delays and denied claims with insurance eligibility verification prior to patient appointments, giving you time to reach out and resolve any issues before the patient arrives. Run batch checks for an entire day’s schedule or spot checks for individual patients.
Automated Appointment Reminders
Automated reminders via text, email, and phone can significantly reduce your no-show rates and limit costly gaps in providers’ schedules. Alerts sent to patients can also reduce late arrivals to keep everyone on schedule.
Daily Scheduling “Snapshot”
View clinic schedules at a glance with the daily schedule snapshot. See calendars by individual provider, specific resource, or location to identify where you have more capacity to see patients.
Quick Access to Patient & Appointment Details
Minimize the number of clicks required to see patient contact information, appointment types, duration, and clinical notes with our convenient mouse “hover” feature.
One-Click Scheduling and Appointment Histories
Quickly and easily locate available time slots or find appointment history information for a specific patient with just a single click.
Simple Scheduling for Recurring Appointments
Save time by scheduling a series of recurring appointments all at once, with the flexibility to adjust or modify single appointments in the series as needed.
Fill Last-Minute Cancellations
Late and last-minute cancellations impact clinic revenue when they leave prime slots open in your providers’ schedules, and unnecessarily prolong wait times for patients who need an appointment. Solve both issues with our waitlist feature that allows you to notify interested patients when an available time slot opens up, and automatically add them to your schedule if they want the appointment.
Minimize Wait Times
Identify long wait times and other bottlenecks in patient visits with patient tracking and reporting features. Resolve delays and improve overall staff and facility utilization with immediate, accurate insights about patient flow.
Medical Scheduling Software
Manage schedules across multiple physicians, offices, and days of the week. Track patients from arrival to departure and receive real-time updates on co-pays and cancellations. Reduce no-shows by 30 percent with appointment reminder calls.
- Keep scheduling simple and organized with an intuitive interface
- Create new patients quickly and automatically scan for available appointments
- See schedule changes in real-time on your mobile device
Centralize patient info from the first encounter. Gather demographic, medical history, and payment info. Easily update payer info when patients change insurance.
Appointment Reminder Service
Reduce no-shows with our appointment reminder service. Don’t waste time dialing; let our automated service send phone call or text reminders for you.
Customize appointment settings based on physician, time increments, appointment reason, and patient status.
Follow patients from check-in to visit to departure. Use color-coding to track patients, physicians, and appointment status.
Tailor our software to your needs. Create your own labels, forms, and patient letters. Organize all appointment information to keep your office running smoothly.
Improve Your Clinic Scheduling
Scheduling is one of the most critical functions of every medical office, but for many clinics it’s also one of the least efficient, leading to missed appointments, lost revenue, and wasted staff time. Our software can help your clinic streamline the entire process with:
- The ability to view your entire schedule at a glance
- Simple one-click options for staff to find the next available time slot or view appointment history for a patient or provider
- Recurring appointment features to easily schedule a series of appointments for patients that require ongoing care
- Instant insurance verification for every patient before they arrive
- Appointment reminders to reduce no-shows or late arrivals
- Simple waitlist management tools to fill last-minute cancellations
- Reporting tools to manage your waiting room and reduce delays
Streamline Your Front Office
Even well-run clinics can have significant delays and inefficiencies when it comes to scheduling. The old way of doing things required front office staff to click through several screens or even multiple software programs to get a patient scheduled, find an available time slot, check insurance verification (if that was happening at all), find patient contact information, and more.
AdvancedMD streamlines all these functions, bringing it all together in a single program that’s integrated directly with your EHR and practice management software so all the information is available at your fingertips. No extra clicks, no managing multiple logins and passwords, and no wasted time. Plus convenient features like automated text and email appointment reminders and waitlist management make it easy to avoid no-show appointments and fill late cancellations, and your staff won’t need to spend hours playing phone tag with patients.
Reduce Billing Delays
Accurate billing begins during scheduling with insurance verification. Failing to verify insurance can result in rejected claims and significant delays in payment, increasing days in A/R and the potential that you won’t get paid for the care you provide. Tracking down patients to get correct insurance information after the claim was already submitted is frustrating and time-consuming for your staff, and frustrating for patients who may get billed for something they thought was covered by insurance.
AdvancedMD provides tools for front office staff to quickly verify insurance eligibility prior to the patient arriving for his or her appointment. If there is an error, staff can work with the patient to correct the information before the appointment. Billing can submit clean claims, which improves your cash flow and entire revenue cycle management.
Our patient schedule software allows you to schedule patients easily with just a few clicks. You can manage multiple schedules across several different physicians, offices, and days with a high-level view or dive into a detailed schedule for a single physician or a single day. With real-time updates on patient arrivals, insurance verification, and copay amounts, you can easily track your patient load each day. Reduce cancellations with text, email, and phone call reminders and easily fill open slots with our waitlist feature.
Our scheduling software allows you to customize appointment types and lengths, so it’s easy to create telemedicine appointments for everyone, or for select patient visits whose appointments can be done remotely or who have challenges getting to a clinic for an in-person appointment. The intuitive interface allows you easily select “telemedicine” as the appointment type, quickly scan for available time slots, and send schedule changes in real time to mobile devices to keep doctors, advanced practice clinicians, and clinical staff updated. Send simple instructions for the visit in advance to help patients get the appropriate video chat platform for their appointment, and automated reminders to reduce no-shows.
See how the AdvancedMD scheduling software can make your practice run more smoothly and help patients feel at ease, streamlining your day from start to finish.