What do I need to do to make sure I’m ready for ICD-10?
What are the minimum system requirements?
NueMD is platform-independant and will run on almost any modern computer, regardless of operating system. For a detailed list of system requirements, click here
I’m having trouble logging in. What should I do?
If you get an Invalid User Code/Password error, check to make sure your Account Code, Username, and Password are entered correctly, then try to login again.
If you get the message again, simply click "Forgot your password?" to reset it. Make sure your Account Code, Username, and email are entered correctly, then click Submit.
A temporary password will be emailed to you. Log in with your temporary password, and NueMD will prompt you to change it.
How do I enroll a new provider?
First, make sure the new provider is credentialed with the payer.
If you’re a new account, follow the eClaims Enrollment steps in your Go!Flow.
If you’re an established account, please call Support. A representative will get the new provider’s details, and an EDI agent will call you to complete the process.