EyeCare 20/20 is a single opthamologist practice with offices in Harahan, Mandeville, and Slidell, Louisiana. Dr. Neil Notaroberto established the offices six years ago. The locations serve a total of 5,800 patients, with a support staff of six. The benefits of a cloud-based PM were obvious, but EyeCare 20/20 had no way to predict how fortuitous it was to consider potential disasters when choosing NueMD for their PM. [cont...]
When it opened in 2006, In Good Health Family Practice in Chattanooga, Tenn., did not have a practice management software
system and relied completely on paper billing. Office manager Laurie Davis quickly found that this didn’t meet their needs – practice staff had difficulty maintaining a good patient flow and a high number of billing errors resulted in slow reimbursement.
“Claims were not being tracked effectively and some simply got lost before the practice received payment,” Davis said. “Plus, reporting was very labor intensive and did not have the level of detail that we needed.”
I’ve worked on a lot of different softwares and not one of them is as easy. The scheduling on the practice management side is really easy, basically point-and-click- you add the patient’s information. EHR is the same, you're looking at one screen. You are not pulling up half a dozen different screens for one note.
I really like the side of it, where it will determine the E&M code that the dictation supports. That’s one of the most difficult parts of a billing job. Having that takes a lot of time off of what I have to do.
Our supervising physician does not usually see patients in the office but he can access our software from anywhere to do his chart reviews. We don’t have to print them out, it saves us paper, saves him time, he just has to log in and review the charts.
If the information was deleted an error, you can go back and restore that patient and everything is exactly the same as it was entered before. There's really nothing you can do in NueMD that will delete it permanently.
You get a one page report that tells you everything and it’s easy. It breaks it down. It shows all of the charges, all of the write offs, all of the payments- insurance versus patient payments or other payments, and gives you your cash flow ratio- that helps a lot.
I love the access and turn around time from tech support. I would either try the live help, or send a message to tech or call depending on what the problem is. With the ease of use and the price, it’s really a no brainer because it's just awesome.
I’m not kidding when I say I love this software. I’ve talked this software up quite a bit because it is. To access the information remotely is so easy. If a patient needs me in the middle of the night, I can get up and go to my home computer and still access the software. It looks the same as it does on my desktop here. It was very quick to learn how to use the software. Very little training software whatsoever.
We recently added a nurse practitioner and it took no time at all to add her to the system and we were sending claims and everything within minutes. Less time on paperwork. The electronic claims have been phenomenal. The appointment reminders that the software can do has been great for making sure that our patients get here on time and when their supposed to be. We’ve had less missed appointments that way. It really has made us a lot more responsive to our patients.
For smaller practices such as our self, the larger software packages are out of reach financially. However, NueMD has quite a few different ways that they can bill and the price is incredible. It has made it a lot more possible for us to do more with the software than we were able to before.
Physicians are experiencing more patients than they can handle, double bookings of appointment times and longer days than when they first began their careers due to the physician shortage. [cont...]
Cybersecurity is a big deal for healthcare providers.
A study by the Ponemon Institute found that 62 percent of executives experienced a cyberattack and more than half of those lost patient data last year. As security concerns grow so does protection spending. The average annual spend on IT rose from $23 million in 2016 to $30 million, with more of that going towards cybersecurity efforts. [cont...]
Healthcare marketing doesn't have to be difficult.
This article is fourth in a series of blog articles produced by NueMD focused on healthcare marketing.
You've heard marketing your medical practice means more money, but you're busy providing patient care and navigating administrative burden. Luckily, medical marketing isn't a race. It's the small consistent strides that provide big returns down the line. [cont...]
According to the Physician Advocacy Institute, research indicates that the market is in favor of sellers. In fact, between July 2015 and July 2016, hospitals acquired 5,000 physician practices and employed 14,000 more physicians. [cont...]