Brian Lee

Office Manager
Muskogee Pulmonary Clinic

"We don’t have to worry about networking. It’s just simply connect to the internet, connect to NueMD. I think that’s really the best solution for small practice, unless you’re going to pay an IT person full time." 

NueMD made claims processing more efficient than ever for Brian’s practice. See how our easy to use, cloud-based practice management and medical billing software helped speed up their reimbursement and lower administrative costs.

Transcript: 

I’m in charge of processing, submitting claims and also processing the ERAs that we receive. The great thing about NueMD is that they have their own clearinghouse. And in addition to that they use Emdeon for any other insurance companies that they don’t service. Their interface is really easy to use and it has a lot of analytics and reports that automatically run. So that’s really great just to see this many claims got rejected at the clearinghouse level or at the insurance level. 

Everything we did before was always on paper. There’s a lot of room for errors. But now with NueMD once we set up that EDI connection we get the ERAs. Instead of populating all that stuff ourselves, it just auto populates for us. We don’t have to worry about putting in the payments or adjustments cause it just automatically comes through. 

NueMD takes care of all the server maintenance. We don’t have to worry about networking. It’s just simply connect to the internet, connect to NueMD. I think that’s really the best solution for small practice, unless you’re going to pay an IT person full time. 

The strongest point about NueMD to us was the low cost. And just the ease of functionality, the ease of use. When you’re training a new employee, the less buttons there are the better.

Brian: Hey Jolene, I have a question for you.

Jolene: What?

Brian: When I trained you on the software, how was it?

Jolene: It’s user-friendly.

Brain: Simple layout?

Jolene: Very simple.

Brian: Thanks Jolene. I guess that’ll be on the video.