Elayne White

Office Manager
Dr. H. William Martin Jr.

"It’s really great with billing, it’s just so simple. The print-outs are really good; they give a lot of information to the patients about if they want to submit for insurance. It just makes everything really easy for me."

NueMD helps keep Elayne White, office manager and NueMD user, stress free so she can manage an efficient practice.  Elayne has worked with a number of different practice management systems throughout her career, but says NueMD is by far the best system she has ever used.  She touts the simplicity of managing and rescheduling patient appointments as one of her favorite NueMD features. 

Transcript: 

I think you guys have pretty much everything under control that makes my job easier. I’ve been in and out of the medical industry for about 35 years. This is undoubtedly the best program I’ve ever used. It’s much more user-friendly than most places. There was so little, really for me to learn. I spoke to a few NueMD people and they really walked me through some things. 

I really like the way you enter information and how you can just change it at a moments notice. Today we had a cancellation and I moved one person and was able to put two other people in that slot at a moments notice. When we had an ice storm, we couldn’t get here and patients couldn’t get here. Just to be able to call people and check with them, rearrange them, reschedule them; that was really helpful. 

It’s really great with billing, it’s just so simple. The print-outs are really good; they give a lot of information to the patients about if they want to submit for insurance. It just makes everything really easy for me; I can pull things up at a moments notice to see what the person owes. 

From time to time I would come up against something, and I would call and they would say “oh well just do this, just do that”. They were always very responsive. 

In terms of it being cost effective, I really don’t think you can beat it, because there are just some things that money can’t buy, you know? Being less stressed because the system works so well, you know, that’s a big plus, and its well worth it.