Sarah Chapman

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Billing Manager
CHN Healthy Clinic

"I’ve worked on a lot of different softwares and not one of them is as easy... I love the access and turn around time from tech support. I would either try the live help, or send a message to tech or call depending on what the problem is. With the ease of use and the price, it’s really a no brainer because it’s just awesome.”

Sarah Chapman, Billing Manager for CHN, loves NueMD because it saves her time. Not only that, the one-page reporting keeps things simple and helps her manage cash flow. Watch the video to see even more reasons why Sarah loves NueMD!

Transcript: 

I’ve worked on a lot of different softwares and not one of them is as easy. The scheduling on the practice management side is really easy, basically point-and-click- you add the patient’s information. EHR is the same, you're looking at one screen. You are not pulling up half a dozen different screens for one note.

I really like the side of it, where it will determine the E&M code that the dictation supports. That’s one of the most difficult parts of a billing job. Having that takes a lot of time off of what I have to do.

Our supervising physician does not usually see patients in the office but he can access our software from anywhere to do his chart reviews. We don’t have to print them out, it saves us paper, saves him time, he just has to log in and review the charts.

If the information was deleted an error, you can go back and restore that patient and everything is exactly the same as it was entered before. There's really nothing you can do in NueMD that will delete it permanently.

You get a one page report that tells you everything and it’s easy. It breaks it down. It shows all of the charges, all of the write offs, all of the payments- insurance versus patient payments or other payments, and gives you your cash flow ratio- that helps a lot.

I love the access and turn around time from tech support. I would either try the live help, or send a message to tech or call depending on what the problem is. With the ease of use and the price, it’s really a no brainer because it's just awesome.